Facebook is testing a retail-friendly “Want” button
accompaniment to the “Like” button, which could help Facebook increase revenue
through sales commissions and ads. Facebook is working with seven retail
partners in the beta test, including Pottery Barn, Wayfair, Victoria's Secret,
Michael Kors, Neiman Marcus, Smith Optics, and Fab.com. Facebook users in
certain areas have been able to click “Want” and “Collect” buttons upon
products from the retailers.
Items that users “Want” will be saved in a collection
or wish list. Also the wanted item will appear on the users’ timeline. In turn,
Facebook friends will be able to look at a users' wants/collections/wish list
and treat them.
During the test phase, Facebook will not get a
commission for wish list purchases by Facebook friends. However, it is likely
the social network will take a cut when the feature is rolled out properly.
Although Facebook won't get a cut of sales, Robert W.
Barid analyst Colin Sebastian told Reuters that the "Want" button
provides other opportunities for monetisation. "In addition to potentially
collecting a transaction fee for referring users to an e-commerce site,
Sebastian said that retailers might also pay Facebook to promote products
featured on users' wish lists, similar to the way the Facebook's current ads
function."
The “Collections” wish list feature will be gradually
rolled out to all US users when the wish list feature is fully integrated into
Facebook.
The Collections feature won't be a social plug-in or
available outside of the Facebook site for now, the company said. It will be
viewable by Facebook users on their News Feeds.
There was some talk at the time of the addition of a
Want button for products, but more speculation centred on different variations
of how a user might be able to signify that they'd consumed media.
Mengxue Zheng - Marketing Advisor